NO. Virtual and in-person workshops are designed to be live and interactive. You must register for and attend on a specific date and time. *The only exception is the on-demand workshops embedded into our certification learning pathways. Our on-demand workshops allow participants to view a recording and complete the workshop at their own pace.

YES. Once you purchase a certification, you can start completing the components immediately. All certification components are available on-demand, which means that you can work through the certification components on your own time, at your own pace.

NO. Workshop quizzes cannot be completed at any time. Participation in the workshop is required before completing the quiz.

YES. Everything you need to complete your course is included in the course content. There may be links to resource materials but these will be available to view/download/print immediately, without exiting the course area.

Online learning is self-paced. This means that each participant moves through the learning material at a rate that matches his or her learning style, prior understanding of the topic, and time availability.

NO. You can log out at any time and log in again later using your Email and Password. The system will remember where you left off and start you there the next time you log in. There is no expiry to access the course.

NO. You can access your account from any computer that has an internet connection. You can also take your training using your mobile device or a tablet device.

You cannot 'fail' the eLearning course although you can 'fail' a test. Each online eLearning course includes mandatory testing to ensure that you understand the course material. If you fail a test you must review the unit and try again. You can take a test as many times as needed to achieve a passing grade. When you have passed all tests, you can download/print your Certificate of Completion.

YES. Each of the courses featured on this campus includes a Certificate of Completion. When you have completed your mandatory testing (all courses include testing) for each unit of your course, you will immediately be able to download/print a Certificate of Completion which bears your name, the date of training and expiry.

Make sure your CAPS lock is off because passwords are case sensitive. On your first log in, you were asked to change your password to something only you would know. This is an important security feature, but it is still easy to forget your personalized password. Just click the 'forgot my password?' link on the login screen and the system will send you an email with your account information.

You can access online training from a desktop, laptop, tablet or mobile device. We recommend a high-speed internet connection and one of the following browsers: - Chrome (Windows, macOS, Android) - Safari (macOS, iOS, iPadOS) - Edge (Windows, macOS) - Firefox (Windows, macOS, Linux)

Find your certification on your Dashboard homepage. Start working through the steps to complete the certification requirements. Note: you must complete the workshops prior to completing the workshop quizzes.